Customer Testimonials

First Team Nissan

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Google Mar 21, 2019
 

The folks here are great! I've done business with them since 2008 and am very happy with them. Service team is also great! They always talk to you about work needed before they do anything. And I've been treated like one of the family!

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Google Mar 14, 2019
 

Amazingly friendly staff

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Google Mar 4, 2019
 
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Google Feb 28, 2019
 

Always enjoy my trips to First Team

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Google Feb 14, 2019
 
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Google Feb 11, 2019
 
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Google Feb 11, 2019
 

Always stand by there cars and service very impressed

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Google Feb 9, 2019
 

Great place to own a New Vehicle

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Google Feb 4, 2019
 
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Google Feb 4, 2019
 

We were treated with respect and courteous service. Kyle was very helpful. Listened to us found just what we needed. Our second experience with him. Also Keith Kelsor was the same. We would refer our friends to Nissan anytime. Thank you. Oh and we were concerned about getting home in time for Grandbabies so they both understood our schedule and worked hard to assure the paperwork and our knowledge of everything the truck had to offer. Yhank you

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First Team Nissan of New River

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Google Mar 21, 2019
 
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Google Mar 8, 2019
 

My fiance and I had an enjoyable experience buying our Rogue from First Team Nissan. Jared Repass and Chip were wonderful through out the whole process. They were extremely knowledgeable and made the entire process smooth.I would recommend First Team Nissan to anyone looking for a car.

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Google Mar 7, 2019
 
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Google Mar 5, 2019
 

Great place

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Google Mar 4, 2019
 
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Google Feb 16, 2019
 

Got me a great deal on my truck

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Google Jan 28, 2019
 

Great place to buy! Very friendly!

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Google Jan 22, 2019
 

We were visiting from Ohio, and found a Jeep for my wife at First Team Nissan. Mike Ritter was our salesman and let me tell you we got a fantastic deal on our Compass and had great service the entire time we were here. It didn't stop there either, Chip one of their managers extended great service and care to us as well during and even after the purchase until all the out of state paper work was finished. First class all the way around great deals and pricing we will be buying from First Team Nissan again, it was worth the drive. Best dealership I've been to hands down. Don't bother going to anyone else just go to First Team Nissan. These guys will take care of you!

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Google Jan 12, 2019
 

Great as usual. Love your service department and the employees there. Especially Mike and Mike. Your sales department is iffy. Bought two cars from Jim several yea s ago. Love Jim. Since new owners the sales department is slow and rather unfriendly. Like I said great service department. Polite, friendly and through.

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Google Jan 8, 2019
 

I had a very good experience at this dealership. I had been looking at the Nissan Rogue vehicle for about a year and finally made my decision to purchase one last night. It was a little sooner then I expected to be buying one but felt comfortable enough with the deal I got to make the purchase. I told the sales rep Quinton exactly what I needed and that I was not going to pay for extras on a vehicle that I didn't want and he presented vehicles that fit my needs exactly

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First Team Volkswagen

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Google Mar 18, 2019
 
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Google Mar 16, 2019
 

The experience was seamless and everyone was very helpful/professional!

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Google Feb 19, 2019
 
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Google Feb 19, 2019
 
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Google Dec 17, 2018
 

Travelling northbound on I-81, our VW failed near Roanoke. We pulled in a couple of hours prior to closing on a Saturday, holiday weekend. Harold Woody was able to fit our vehicle in for diagnosis before the close, whereas I believe most service departments would have likely shoo'd us away. We had to end up leaving the vehicle with First Team and grabbing a rental (where here again, First Team and Dave Wood stepped up and gave us a ride to the rental company!). Over the next week as the vehicle was being repaired, Harold kept us informed with the status if the repair. We ended up transporting the vehicle home, but it would not have happened had Harold not interacted and coordinated the pickup. Thanks Harold Woody!! Give the situation, it was pleasant to cross paths with you and appreciate all you did to get us back on the road.

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Google Oct 7, 2018
 

overall enjoyable experience

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Google Oct 7, 2018
 

We had a great experience purchasing our new Atlas! Dale and Harold were great salesmen, and Juan made the financing experience a breeze. We had great, personable conversations with almost everyone in the dealership and felt right at home. Highly recommend!

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Google Sep 7, 2018
 

Really enjoyed shopping for a new Volkswagen at First Team.

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Facebook Jul 26, 2018
 

I definitely have to brag on the service center here! They have been nothing short of amazing while fixing my car. I bought my 09 Volkswagen Tiguan from a not so great dealership who sold me this car with a ton of problems, and the service center fixed all of them in a short time frame. They also offered me a rental during my service, which was $35/day and I was nervous about paying for it since I’m in the middle moving, and when I got there today to pick up my car and pay for the rental, they cut me a HUGE break on my rental charges! I couldn’t be more thankful for the courtesy from the service manager, Harold Woody. If you have a Volkswagen, I highly recommend getting all your repairs here!

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Google Jun 7, 2018
 

My husband and I had a great experience here! Tim foutz and Joe Guererio (spelling might be off) went above and beyond to help my husband and I leave with a new vehicle! They made us feel very comfortable and were very tentative to our needs through out the whole process. I highly recommend First Team Auto to anyone looking for a new vehicle.

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First Team Subaru

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Google Mar 14, 2019
 

There was no pressure to purchase, but much information was provided. It felt as though the sales person was helping me to make a decision instead of trying to sell me something. Great experience!

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Google Mar 14, 2019
 

Great to work with

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Google Mar 14, 2019
 
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Google Mar 5, 2019
 

As a member of the “Subaru family”, I would like to express my gratitude to First Team Subaru! We are a family of Subaru owners with 9 of these beauties between 4 families! Thank you so much to this awesome team that took great care of my Coast Guardsman today while he was in between duty stations. There is nothing worse than trying to stay on schedule and you have car issues. This awesome service department got his car in and out quickly!! I would highly recommend them! Not only was the original issue taken care of, but also a second issue was detected and fixed. As we have several USCG pages and many of these people who are looking for recommendations, I am more than happy to post my praises for other Coasties and their families to read!! You are to be commended! Thank you!!

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Google Mar 1, 2019
 
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Google Mar 1, 2019
 

Always great and courteous service!

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Google Feb 28, 2019
 

As I say every time after my visit, it is a pleasure to get my car serviced. I really enjoy my visits there. Thanks so much to all of you!

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Google Feb 22, 2019
 

This was the first time I have made a car purchase solo, and I was very nervous about doing so. My expierence was nothing less than PERFECT! Everyone was so kind. The process that First Team offers from test driving all the way to the purchase was easy, thorough and non-rushed. John Gunn was my salesman and he went over every fine detailabout the vehicle prior to my decision and another nice gentleman did the same at the very end of the purchase prior to pulling off the lot. The gentlemen that I seen to sign all the paperwork was great and took his time! I rate this auto lot a 20 out of 10

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Google Feb 22, 2019
 

My husband and I had a horrible time at another local Subaru dealership so we were very hesitant about our car buying experience. Coming to First Team was like night and day. The team made us feel right at home. Mel answered all of our questions and didn’t pressure us to make a decision either way! We will now make sure to recommend First Team to all of our friends looking to buy a car. We love our new Impreza. If you’re looking for a new Subaru, make sure to go to First Team and ask for Mel!

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Google Feb 22, 2019
 

First Team Hyundai

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Google Mar 15, 2019
 

Excellent service as always!

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Google Mar 14, 2019
 

Tracie,Jeff and everyone at First Team Hyundai was excellent and very helpful. I have a couple of friends asked me where I got my new Santa Fe, I reckemend First Team Hyundai!!! I told Tracie what I was looking for, she got me in the Santa Fe I wanted. She took the time with me to explain everything about the vehicle, there is a lot of electronics on the Santa Fe. She even wanted me to be sure this was the vehicle I wanted. She gave me a few days to really think about buying this vehicle, she wanted me to be sure. That is a great sale’s person. Tracie meadow is who I would recommend as a sales person, she ‘s the Best. Thank you Tracie and everyone at First Team Hyundai. I really love my 2019 Santa Fe Limited.!!!!

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Google Mar 13, 2019
 
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Google Feb 1, 2019
 

Great service and good staff.

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Google Feb 1, 2019
 

4.5 Got me a good deal

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Google Feb 1, 2019
 
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Google Dec 1, 2018
 

Great service!

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Google Dec 1, 2018
 

Best experience buying a new Hyundai

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Google Dec 1, 2018
 
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Google Dec 1, 2018
 

Always friendly staff and great service.

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Prestige Collection

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Google Mar 16, 2019
 

John was a great salesman that was patient and exceeded our expectations. We would recommend him and will use him for car sales.

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Google Dec 7, 2018
 

Great accommodation to Josua and other guy who assist me to check my car, thank you

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Google May 7, 2018
 

This passed weekend went shopping for a new car and I highly recommend talking to Tim Foutz in sales and the main man to talk to in finance is Juan Rameriez they did a great job! Thanks again for all your help!

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Google May 7, 2018
 

Great customer service!

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Google Apr 7, 2018
 

I had such a great experience at First Team! Everyone there was super nice and very helpful. They made the process fast and easy. They made sure my car was perfect and clean for me. I can't say enough about how great the customer service was.

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Google Apr 7, 2018
 
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Google Apr 7, 2018
 

I just bought a 2015 Subaru Outback. The car was like new and the service was good. They had some fantastic deals on the lot. The process could always be a little faster and smoother but no worse than any other car buying experience from that perspective.

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Google Jan 7, 2018
 

Great deal on my 2013 X3. Friendly and knowledgeable. No pressure in buying.

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Google Jan 7, 2018
 
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Google Jan 7, 2017