Customer Testimonials

First Team Nissan

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Google Apr 9, 2019
 

Everything was exceptional!! Nothing could have been done any better!!

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Google Apr 8, 2019
 

We received excellent service. Thank you First Team Auto!!

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Google Apr 5, 2019
 

Everyone was excellent, did every thing that could to make sure we wore happy before we left.ThanksAnderson

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Google Apr 5, 2019
 
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Google Apr 4, 2019
 
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Google Apr 4, 2019
 
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Google Apr 1, 2019
 
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Google Apr 1, 2019
 

Mike is great he always squeezes me in and great customer service that is convenient for me!! I feel very important to First Team Nissan

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Google Apr 1, 2019
 

I still feel like 2 hours to put on 4 tires and an alignment was too long

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Google Mar 21, 2019
 

The folks here are great! I've done business with them since 2008 and am very happy with them. Service team is also great! They always talk to you about work needed before they do anything. And I've been treated like one of the family!

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First Team Nissan of New River

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Google Apr 16, 2019
 

Mike was fantastic. Well above my expectations.

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Google Apr 10, 2019
 
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Google Apr 9, 2019
 
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Google Apr 6, 2019
 

My salesman and the whole experience was amazing. I look forward to continue to work with you in the future.

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Google Apr 5, 2019
 

Great Place

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Google Apr 3, 2019
 

Jared was very nice to deal with

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Google Apr 1, 2019
 
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Google Apr 1, 2019
 

Best place to buy a vehicle, no haggling, straight forward, didn't try to get me something over budget. Will purchase again from these guys

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Google Mar 27, 2019
 
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Google Mar 21, 2019
 

First Team Volkswagen

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Google Mar 18, 2019
 
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Google Mar 16, 2019
 

The experience was seamless and everyone was very helpful/professional!

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Google Feb 19, 2019
 
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Google Feb 19, 2019
 
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Google Dec 17, 2018
 

Travelling northbound on I-81, our VW failed near Roanoke. We pulled in a couple of hours prior to closing on a Saturday, holiday weekend. Harold Woody was able to fit our vehicle in for diagnosis before the close, whereas I believe most service departments would have likely shoo'd us away. We had to end up leaving the vehicle with First Team and grabbing a rental (where here again, First Team and Dave Wood stepped up and gave us a ride to the rental company!). Over the next week as the vehicle was being repaired, Harold kept us informed with the status if the repair. We ended up transporting the vehicle home, but it would not have happened had Harold not interacted and coordinated the pickup. Thanks Harold Woody!! Give the situation, it was pleasant to cross paths with you and appreciate all you did to get us back on the road.

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Google Oct 7, 2018
 

overall enjoyable experience

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Google Oct 7, 2018
 

We had a great experience purchasing our new Atlas! Dale and Harold were great salesmen, and Juan made the financing experience a breeze. We had great, personable conversations with almost everyone in the dealership and felt right at home. Highly recommend!

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Google Sep 7, 2018
 

Really enjoyed shopping for a new Volkswagen at First Team.

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Facebook Jul 26, 2018
 

I definitely have to brag on the service center here! They have been nothing short of amazing while fixing my car. I bought my 09 Volkswagen Tiguan from a not so great dealership who sold me this car with a ton of problems, and the service center fixed all of them in a short time frame. They also offered me a rental during my service, which was $35/day and I was nervous about paying for it since I’m in the middle moving, and when I got there today to pick up my car and pay for the rental, they cut me a HUGE break on my rental charges! I couldn’t be more thankful for the courtesy from the service manager, Harold Woody. If you have a Volkswagen, I highly recommend getting all your repairs here!

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Google Jun 7, 2018
 

My husband and I had a great experience here! Tim foutz and Joe Guererio (spelling might be off) went above and beyond to help my husband and I leave with a new vehicle! They made us feel very comfortable and were very tentative to our needs through out the whole process. I highly recommend First Team Auto to anyone looking for a new vehicle.

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First Team Subaru

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Google Apr 19, 2019
 

Great place to buy a car very helpful sale people. Best place to buy a car

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Google Apr 15, 2019
 

Very professional and courteous service. Clean. Organized.

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Google Mar 28, 2019
 

My Crosstrek picked up a screw yesterday and went flat over night. Miranda was awesome and got me worked in this morning to get it fixed. I know you all were busy today, but thank you so much for getting me fixed!

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Google Mar 27, 2019
 
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Google Mar 26, 2019
 
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Google Mar 14, 2019
 

There was no pressure to purchase, but much information was provided. It felt as though the sales person was helping me to make a decision instead of trying to sell me something. Great experience!

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Google Mar 14, 2019
 

Great to work with

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Google Mar 14, 2019
 
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Google Mar 5, 2019
 

As a member of the “Subaru family”, I would like to express my gratitude to First Team Subaru! We are a family of Subaru owners with 9 of these beauties between 4 families! Thank you so much to this awesome team that took great care of my Coast Guardsman today while he was in between duty stations. There is nothing worse than trying to stay on schedule and you have car issues. This awesome service department got his car in and out quickly!! I would highly recommend them! Not only was the original issue taken care of, but also a second issue was detected and fixed. As we have several USCG pages and many of these people who are looking for recommendations, I am more than happy to post my praises for other Coasties and their families to read!! You are to be commended! Thank you!!

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Google Mar 1, 2019
 

First Team Hyundai

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Google Apr 17, 2019
 
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Google Apr 17, 2019
 

Always Friendly always helpful. So glad I bought my car from them.

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Google Apr 1, 2019
 

Amazing sales people, love the new car!

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Google Mar 28, 2019
 

First Team did not have the Surf Blue Kona I wanted, but I took a test drive with Tracy and she was so helpful and informative, I had to buy in Manassas, as they had my car in stock, but I look forward to having First Team handle all my service and maintainence. Please do see Tracy, though for first rate customer service.

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Google Mar 25, 2019
 
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Google Mar 15, 2019
 

Excellent service as always!

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Google Mar 14, 2019
 

Tracie,Jeff and everyone at First Team Hyundai was excellent and very helpful. I have a couple of friends asked me where I got my new Santa Fe, I reckemend First Team Hyundai!!! I told Tracie what I was looking for, she got me in the Santa Fe I wanted. She took the time with me to explain everything about the vehicle, there is a lot of electronics on the Santa Fe. She even wanted me to be sure this was the vehicle I wanted. She gave me a few days to really think about buying this vehicle, she wanted me to be sure. That is a great sale’s person. Tracie meadow is who I would recommend as a sales person, she ‘s the Best. Thank you Tracie and everyone at First Team Hyundai. I really love my 2019 Santa Fe Limited.!!!!

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Google Mar 13, 2019
 
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Google Feb 1, 2019
 

Great service and good staff.

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Google Feb 1, 2019
 

4.5 Got me a good deal

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Prestige Collection

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Google Apr 6, 2019
 
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Google Apr 1, 2019
 

The salesman, Tony, was personable but should have a bit more knowledge about the vehicles they are selling. I asked about an owners manual and instead of checking (it was in the glovebox), he didn't know. He showed us how to use the remote start-using a procedure that the owners manual counter indicated! And he managed to irk my husband by cracking jokes about where he was from. Not cool. You don't know how people will react to things like that. He (Tony) did apologize. The business itself was willing to work with us and almost got me the payment I was looking for. And I appreciate that alot! The vehicle appears to be in good condition, however their detail people need to pay attention to their work. Wax was left all over the car. Overall, I would recommend them. They were polite, professional, accommodating and willing to work with you and the experience did not take all afternoon!

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Google Mar 27, 2019
 
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Google Mar 23, 2019
 

Great service! Salesman not pushy. Horatio is the best!

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Google Mar 23, 2019
 

Dealers where great, got everything done quick!

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Google Mar 23, 2019
 

Tony was very easy to work with today.

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Google Mar 16, 2019
 

John was a great salesman that was patient and exceeded our expectations. We would recommend him and will use him for car sales.

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Google Dec 7, 2018
 

Great accommodation to Josua and other guy who assist me to check my car, thank you

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Google May 7, 2018
 

This passed weekend went shopping for a new car and I highly recommend talking to Tim Foutz in sales and the main man to talk to in finance is Juan Rameriez they did a great job! Thanks again for all your help!

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Google May 7, 2018
 

Great customer service!

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