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Norris Timmons has outstanding customer service at First Team Nissan. Best experience I've ever had when buying a car.

Read at Google

Read at Google

The FirstTeam Subaru were not only professional, their customer service and sales were welcoming. Mr. Rick Burke made sure I got a worthy deal and took care of everything, was available to answer all may concerns and addressed them. I hope they continue to do so. Mr. Kevin explained everything we asked. I would recommend FirstTeam Subaru to everyone!

Read at Google

Bill Roy by far really went all out for our family and my first time car buyer. We went in thinking we will look and go home, but oh no, 5 minutes with Bill and he new exactly what to do with my girl. The first vehicle, no joke and she drove it home. He was patient, answered all of her questions, and made sure the vehicle fit her situation. Could not ask for a better Saturday morning. Please...go and ask for him he will take care of you. Again Thank you Thank you and Thank you for what you ...

Read at DealerRater

Had a wonderful experience working with them. With there help I'm now driving a car that's better than what I had imagined I would have. Rick Burke was great to work with and was with me throughout the entire process.

Read at DealerRater

I had a wonderful experience with First Team Subaru. I was helped by Mel Dobbs and Karen. Mel was so explanatory about several features of the Subaru right from the start. They worked with me on my trade, which was very helpful. I left with a new Forester and love it. I've been back to have the paint sealer protection, etc. Karen was, once again, very helpful. Mel even took time out of his day to answer a couple tech questions I had. They WILL work with you. Ask for Mel!!!

Read at DealerRater

I received excellent care during my recent visit on Saturday Morning. I found out there were a few major things going on with my car that needed to be repaired since it has 146,000 miles. Matt Harmon had me back in the shop on Tuesday Morning to replace my tie rods (inner and outer) Now my steering feels like a brand new car. I highly recommend Matt Harmon and the Nissan Service Department. Thank you for loaning me a rental during this time and having great employees. BeckyT

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This is absolutely the best place to buy a new Nissan in VA. Sherry made it a completely painless event. And the coffee is excellent too! We love our new Rogue Sport!!! Thank You First Team.

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I recommend First Team Hyundai to everyone! They went above and beyond to make us happy. We ran into a couple of roadblocks with financing and time was no issue to them. Everyone was patient and worked with us for as long as it took to get me financed. Now I’m driving my brand new 2017 Veloster!!! Thank you for everything First Team!

Read at DealerRater

had great experience salesman was best I have ever delt with dealer ship was very clean sales manager needs to listen and respect customer wishes very upset about how he went against my wishes on who I wanted to finance thru but instead of listening to me the customer he runs my credit six times thru other banks and lenders to find a better deal that I did not want or approve of gave instructions on the bank I wanted and told them that was only one I wanted up front

Read at DealerRater

I was looking for a truck but came back with a car very happy with my purchases. Excellent salesman Norris Timmons. He was well informed about both the cars and trucks.

Read at DealerRater

After having multiple surgeries for cancer, and not being able to pay up what insurance did not cover my credit began to sink. A year ago my car was totaled when I was rear ended at a stop sign and unfortunately, I was never offered GAP insurance at my previous creditor. So when my car was totaled, the insurance only paid what the car was worth and I was upside down with a car I could no longer drive. I tried to work with my creditor to have them tack what I owed onto another used vehicle, I didn’t ...

Read at DealerRater

The overall experience was good. It did take longer than expected to get everything taken care of but it was satisfactory. I would recommend this company to others.

Read at DealerRater

I was satisfied with my purchase. I was met by a First Team Member and he discussed various options with me in purchasing a vehicle. I appreciate the time and attention that he gave regarding this matter.

Read at DealerRater

We purchased a VW Jetta and drove 2 different cars, months apart and Tony was patient and very helpful during the whole process. We will definitely be returning to him in the future for our next vehicle! (This says First Team Hyundai, but it was actually First Team Volkswagen)

Read at DealerRater

We had an excellent experience. Everyone who worked with us was helpful, patient, informative and p[professional. The entire process resulted in exactly what we wanted and was handled very efficiently. At no time did we feel that someone was trying to sell us something we did not want. We always felt like they understood what we wanted and were attentive to those wishes. ( Note the system below has listed Hyundai and will not let me change it but I purchased a VW )

Read at DealerRater

Duane Emerick made the experience of buying my new VW Jetta a great one. The team is friendly, knowledgeable and very helpful. Concerns were handled promptly and efficiently, including concerns about the process itself. I would recommend First Team VW to my friends.

Read at DealerRater

Tim Foutz was thorough and made the experience of buying a car easy. He walked us through everything that we needed to do. He introduced us to other team members, who explained the different aspects of the car we purchased. All-in-all an excellent team effort.

Read at DealerRater

Read at Google

Norris Timmons has outstanding customer service at First Team Nissan. Best experience I've ever had when buying a car.

Read at Google

Read at Google

The FirstTeam Subaru were not only professional, their customer service and sales were welcoming. Mr. Rick Burke made sure I got a worthy deal and took care of everything, was available to answer all may concerns and addressed them. I hope they continue to do so. Mr. Kevin explained everything we asked. I would recommend FirstTeam Subaru to everyone!

Read at Google

Bill Roy by far really went all out for our family and my first time car buyer. We went in thinking we will look and go home, but oh no, 5 minutes with Bill and he new exactly what to do with my girl. The first vehicle, no joke and she drove it home. He was patient, answered all of her questions, and made sure the vehicle fit her situation. Could not ask for a better Saturday morning. Please...go and ask for him he will take care of you. Again Thank you Thank you and Thank you for what you ...

Read at DealerRater

Had a wonderful experience working with them. With there help I'm now driving a car that's better than what I had imagined I would have. Rick Burke was great to work with and was with me throughout the entire process.

Read at DealerRater

I had a wonderful experience with First Team Subaru. I was helped by Mel Dobbs and Karen. Mel was so explanatory about several features of the Subaru right from the start. They worked with me on my trade, which was very helpful. I left with a new Forester and love it. I've been back to have the paint sealer protection, etc. Karen was, once again, very helpful. Mel even took time out of his day to answer a couple tech questions I had. They WILL work with you. Ask for Mel!!!

Read at DealerRater

I received excellent care during my recent visit on Saturday Morning. I found out there were a few major things going on with my car that needed to be repaired since it has 146,000 miles. Matt Harmon had me back in the shop on Tuesday Morning to replace my tie rods (inner and outer) Now my steering feels like a brand new car. I highly recommend Matt Harmon and the Nissan Service Department. Thank you for loaning me a rental during this time and having great employees. BeckyT

Read at DealerRater

This is absolutely the best place to buy a new Nissan in VA. Sherry made it a completely painless event. And the coffee is excellent too! We love our new Rogue Sport!!! Thank You First Team.

Read at DealerRater

I recommend First Team Hyundai to everyone! They went above and beyond to make us happy. We ran into a couple of roadblocks with financing and time was no issue to them. Everyone was patient and worked with us for as long as it took to get me financed. Now I’m driving my brand new 2017 Veloster!!! Thank you for everything First Team!

Read at DealerRater

had great experience salesman was best I have ever delt with dealer ship was very clean sales manager needs to listen and respect customer wishes very upset about how he went against my wishes on who I wanted to finance thru but instead of listening to me the customer he runs my credit six times thru other banks and lenders to find a better deal that I did not want or approve of gave instructions on the bank I wanted and told them that was only one I wanted up front

Read at DealerRater

I was looking for a truck but came back with a car very happy with my purchases. Excellent salesman Norris Timmons. He was well informed about both the cars and trucks.

Read at DealerRater

After having multiple surgeries for cancer, and not being able to pay up what insurance did not cover my credit began to sink. A year ago my car was totaled when I was rear ended at a stop sign and unfortunately, I was never offered GAP insurance at my previous creditor. So when my car was totaled, the insurance only paid what the car was worth and I was upside down with a car I could no longer drive. I tried to work with my creditor to have them tack what I owed onto another used vehicle, I didn’t ...

Read at DealerRater

The overall experience was good. It did take longer than expected to get everything taken care of but it was satisfactory. I would recommend this company to others.

Read at DealerRater

I was satisfied with my purchase. I was met by a First Team Member and he discussed various options with me in purchasing a vehicle. I appreciate the time and attention that he gave regarding this matter.

Read at DealerRater

We purchased a VW Jetta and drove 2 different cars, months apart and Tony was patient and very helpful during the whole process. We will definitely be returning to him in the future for our next vehicle! (This says First Team Hyundai, but it was actually First Team Volkswagen)

Read at DealerRater

We had an excellent experience. Everyone who worked with us was helpful, patient, informative and p[professional. The entire process resulted in exactly what we wanted and was handled very efficiently. At no time did we feel that someone was trying to sell us something we did not want. We always felt like they understood what we wanted and were attentive to those wishes. ( Note the system below has listed Hyundai and will not let me change it but I purchased a VW )

Read at DealerRater

Duane Emerick made the experience of buying my new VW Jetta a great one. The team is friendly, knowledgeable and very helpful. Concerns were handled promptly and efficiently, including concerns about the process itself. I would recommend First Team VW to my friends.

Read at DealerRater

Tim Foutz was thorough and made the experience of buying a car easy. He walked us through everything that we needed to do. He introduced us to other team members, who explained the different aspects of the car we purchased. All-in-all an excellent team effort.

Read at DealerRater