Automobile Service Center

Welcome to First Team's
Automotive Service Department

At First Team Auto Mall's Service Center, our highly qualified maintenance technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car owners.

First Team's Auto Service Department has been a trusted automotive repair and service center for over 25 years, serving Roanoke, Lynchburg, Salem, Blacksburg, Christiansburg and surrounding areas in the Roanoke Valley.

Auto repair service decisions should not be taken lightly. You want to make sure your car, truck or SUV is serviced by factory-trained technicians using the latest state-of-the-art tools and diagnostic equipment, to save you time and money.

What Happens After I Schedule an Appointment?

Please use our online form to schedule your next service appointment, or call 540-362-4800. We are standing by to answer your questions and get you in the door as quickly as possible. Upon submitting your information we will:

  • Respond to you promptly via your preferred contact method.
  • Ask any additional questions required to service your vehicle.
  • Confirm your appointment.

Meet Our Service Team!

Mark Straley
Service Director

Scott Alls
Prestige Collection
Service Advisor 
Bill Ferguson
Prep Manager
Johnny Mason
Nissan Service Advisor

Charlotte Mairs
Nissan Service Advisor

Harold Woody
Volkswagen Service Advisor

Eric Horn
Subaru Service Advisor

Sam Williams
Hyundai Service Advisor

Lucas Chapman
Volkswagen Service Advisor

Eddie Rickman
Hyundai Service Advisor

What do we do?

  -  Tires for sale, All Brand Names
  -  Touring Tires, Performance Tires
  -  Wheel alignment services
  -  Batteries, cables, wiring, diagnostics
  -  Brake repairs
  -  Performance Brake upgrades
  -  Tire rotation, mounting, balancing
  -  Front End Work
  -  Suspension work, full service
  -  Air conditioning service
  -  Shocks and Struts
  -  Alternators and Starters
  -  Computer Diagnostics
  -  Tune-ups 
  -  Power Windows and Door locks
  -  Water pumps
  - Antifreeze-Coolant Flush
  -  Radiators for all vehicles
  -  Belts and Hoses
  -  Oil Change and Service  
  -  Engine part replacement
  -  Engine/Transmission replacement
  -  Mufflers and exhaust
  -  Electrical
  -  Glass           
  -  Custom Mag Wheels, Alloy Wheels 

Your privacy is important to us.

First Team Auto Mall takes your privacy seriously and does not rent or sell your personal information to third parties without your consent. Read our privacy policy.