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Automobile Service Center

Welcome to Our Service Department

At First Team Auto Mall, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.

What Happens After I Schedule an Appointment?

Please use our online form to schedule your next service appointment, or call 540-362-4800. We are standing by to answer your questions and get you in the door as quickly as possible. Upon submitting your information we will:

  • Respond to you promptly via your preferred contact method.
  • Ask any additional questions required to service your vehicle.
  • Confirm your appointment

Meet Our Service Team!

 
Mark Straley
Service Director

 
Sammy Gunter
Nissan Senior Service Advisor

 
 
Bill Ferguson
Used Car Service Manager
  
Tyler Holstein
Nissan Service Advisor
 
 
Ann Dobrowolski
Hyundai Service Advisor

 
Harold Woody
Hyundai Service Advisor
   
Neal Young
Volkswagen Service Advisor

 
Ted Arven
Subaru Service Advisor

 
Mary Coins
Substitute Service Advisor
 

Contact Information

First Team Auto Mall
sales Sales:
(866) 980-0141
service Service:
888-597-8631

Service Department Hours

  • Monday: 7:30am-5:30pm
  • Tuesday: 7:30am-5:30pm
  • Wednesday: 7:30am-5:30pm
  • Thursday: 7:30am-5:30pm
  • Friday: 7:30am-5:30pm
  • Saturday: 8am-2pm
  • Sunday: Closed